—The Williams
Frequency Asked Questions
How long will my project take to complete?
A. Developing plans and final estimates ranges from a week on a small remodel up to 4 weeks for larger projects. Additionally, it can take from 1 to 2 weeks to get permits before the work can begin.
Once started, a major bath remodel might take from 9-14 working days to complete; a major kitchen remodel 20-30 working days to complete.
Do I need to be home during construction?
A. No. In fact, we typically schedule, at the customer's request, some of the most difficult work over the homeowner's vacation to ease their inconvenience.
What time of day do you work?
A. Most weekdays our hours are 8:00 a.m. to 4:30 p.m. An exception to this is when pouring concrete or some other exterior, weather-related job. If we need to change the start times, we ask your permission the day before.
Is my project too small/ too large for your company?
A. We take on projects ranging from $500.00 to $500,000.00.
What about a warranty—do you have one?
A. The standard is 1 year for material and workmanship, but it can be longer, depending on the individual manufacturer's warranty period.
Do I have to select all my fixtures and other specifics prior to the start of the project?
A. A few decisions can be delayed in some cases, such as paint colors. But to keep on schedule and insure that the products are onsite when needed, we ask that all fixtures and materials decisions be made prior to the start of construction.
Can I buy my own fixtures?
A. We discourage this as much as possible. We cannot warranty fixtures purchased by the homeowner. If repairs or parts replacements are needed, the entire project grinds to a halt while you, the homeowners, chase down the replacements. There are some exceptions to this, but we can go over this during the planning phase.
Do you charge for estimates?
A. The detail level on some projects is so great that we cannot produce an accurate estimate without spending as much as 20-30 hours on the plans. In cases such as this, we do ask for a small estimate fee that insures us of your earnest commitment to the project. We tell you up front what this fee will be. Should you accept the proposal, the estimate fee is credited toward balance.
However, we will provide without cost a budget proposal for any project of any scope, based on such guidelines as square footage. This is useful for determining if the project is within range of your spending goals.
How do I begin thinking about my remodeling project?
A. Pick up a magazine on kitchens, or baths, or whatever is related to the project you have in mind. Tear out pictures you find there that you like and put them in a "tear sheet" folder. Don't think about why you like the picture just yet. After you've accumulated a number of photos in your folder, it's time to spread them out and analyze your choices. You'll begin to see themes of style, taste, and color that will help you clarify what it is that you want to achieve with your remodeling project.
Is there a way to get a "ballpark" figure for the project before seeing you?
A. An excellent general guide can be found on the Remodeling magazine's website. The report is entitled "Remodeling: Cost vs. Value" and can be assessed at http://www.remodeling.hw.net
Click here for a list of additional websites with information that may be helpful in your decision-making.